Tags: customer-feedback*

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  1. The immediate benefit of reviews is that they can make your future customers feel that much more confident. The more reviews you have, the more convinced a shopper will be that they’re making the right decision.
    https://woocommerce.com/2016/02/get-more-product-reviews/
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  2. Customer feedback may not always be perfectly positive or negative, but social media & the workings of the Internet make it undeniably important for publicity.
    https://www.upwork.com/hiring/for-clients/8-ways-get-customer-feedback-online/
    Tags: , by haroon (2017-11-30)
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  3. The author discusses the benefits of unifying customer and employee feedback and provides four steps companies can take to begin integrating feedback from the two areas.
    https://www.quirks.com/articles/how-to-integrate-customer-and-employee-feedback/
    Tags: by haroon (2017-11-29)
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  4. Nearly all companies solicit some type of feedback from their customers about their product and service experiences. Service companies, in particular, often solicit customer feedback immediately following a recent interaction or transaction. But what if the questions you ask and the order in which you ask them leads to more positive feedback than is actually warranted and what if these same changes in the customer feedback solicitation process also increase future sales?
    https://www.ama.org/resources/Pages/want-increase-sales-ask-for-positive-customer-feedback.aspx/
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  5. By asking your customers and donors to answer a few quick questions, you can gain valuable insight.
    http://www.verticalresponse.com/blog/12-steps-to-create-an-effective-customer-survey/
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  6. Asking others for feedback using SKS can be important to professional growth. I urge you to tell your support people about the SKS process. Ask them to evaluate you using SKS regularly and hold you accountable for what they list.
    https://hbr.org/2011/08/three-questions-for-effective-feedback/
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  7. It can be very difficult to actually go looking for feedback. You have to dive in head first, tell your ego to go take a long walk, and be prepared to face some hard-to-swallow truths about your business and (gasp!) yourself.
    https://www.retailcustomerexperience.com/articles/six-questions-to-get-actionable-feedback-from-customers/
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  8. Each one of your existing clients possess a wealth of information that can not only help you solve more of their problems and increase sales, but also give you ideas about what else you can be doing to attract new business...
    https://www.thebalance.com/how-to-ask-clients-for-feedback-2951753/
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  9. This post helps you understand feedback from why we value customer feedback so much, to how we gather it, to what we do with it once we have it.
    https://blog.drift.com/customer-feedback/
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  10. Your business will make more money if your customers are happier. But how do you keep your customers happy? How do you even know what your customers like or dislike about your product?
    https://www.forbes.com/sites/theyec/2011/12/14/3-reasons-to-ask-for-customer-feedback/#3fe612ff4700/
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Mopinion: The Leading Customer Feedback Tool

Mopinion is a proud sponsor of Customer Feedback News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Feedback Tools in order to collect feedback from the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer feedback results from your websites and apps wherever you need them. The real challenge for companies is not about capturing feedback, it is about how to make sense of the data.